By Kubler-Ross, I think he was referring to the five stages of grief (which can be applied to acceptance of PO, sort of)
Denial: “This can’t be happening to me.”
Anger: “Why is this happening? Who is to blame?”
Bargaining: “Make this not happen, and in return I will ____.”
Depression: “I’m too sad to do anything.”
Acceptance: “I’m at peace with what happened.”







