Does reliance on the use of technology represent a threat to our survival?
The conventional wisdom is that more and better computerization is a ‘good thing’, aiding research into all manner of areas, improving telecommunications, advancing knowledge, etc etc. One of the early adopters was process and control technology in the manufacturing industry with the aim of greater control over quality of products and gaining incidental economic efficiencies along the way. At some points, the concepts morphed into the commercial aspects of industrial management and the idea of ‘just-in-time’ manufacturing and assembly received a huge boost from sophisticated software, powerful computers and specialized management consultants. This technology is applicable to any operation – in-house, local or to some global, sprawling company or consortia. It’s not a stretch to say that the implementation of the global economy could not have happened without computers. Imagine trying to coordinate the design, manufacture, assembly, delivery, distribution, sales and service of trillions of components and products using the telephone and a fax machine. Needless to say, the other major component of the global economy is cheap oil.
Where is all this leading? Well, the concept of JIT is not confined to manufacturing processes. It is a major factor in the national and world wide distribution of food products. How do you think those just ripe bananas reached that tray in the supermarket for your immediate convenience? Or those Gala apples from New Zealand (my favourite) arrived at the peak of their freshness? Interesting, you say and a tribute to technology. Yes, but it gets a little more scary behind the scenes. Once those bananas have gone from the tray, there are no more in the warehouse behind the store. You’ll have to come back tomorrow. Why? Because the next load is on a truck driving up from San Diego or wherever the bananas were landed by freighter or crossing the border after leaving Costa Rica six days earlier. In fact, all the supplies needed to replenish the store are on trucks somewhere traveling through the night from some supply depot in time to stock the shelves for the next consumer onslaught. The warehouse is on wheels, air or water. Your warehouse, and next meal, could be 20 miles, 100 miles, 1,000 miles or even 10,000 miles from your store at this very moment.
So what, you say. Isn’t JIT a magnificent expression of the way technology can be brought to bear on a business in order to maximize the efficiencies and deliver products in prime condition and for minimum cost. So it is, providing all the delicate elements of it’s infrastructure are not disturbed. The realisation of the efficiencies and lowest delivered cost is at the expense of the elimination of redundancies in the system ie there is no Plan ‘B’ Rather like an army marching too far ahead of it’s supply lines, has technology taken us so far that we are now vulnerable to metaphorical attacks on our own supply lines?
The whole distribution scenario (of food and just about all consumer related materials) is an outgrowth of cheap oil coupled with a huge number of layered supply infrastructures, each managed by control technology. Major threats are increasing fuel costs, labour disruptions, dramatic fuel supply disruptions from activities beyond our control, computer systems attacks, malfunctions, shutdowns, sustained electrical power failures, etc. I find it sobering that potentially and generally, western civilisations have placed themselves in a position where, theoretically, their food supply reserves at the point of final distribution, are no more than 24hrs. in duration.
Has reliance on technology pushed us that one ‘bridge too far’ by making a highly complex and vulnerable system seem effortlessly manageable?
Is there still sufficient redundancy in the system as a whole to withstand major shocks and disruptions?
Technology first supports, then enhances, then enables, then redefines and restructures and finally becomes inseparably integrated with the business enterprise. Each step along the way exchanges benefits for increasing vulnerability.
Where else has computer technology so penetrated the fabric of society that the absence of it or some other allied resource would place us at risk?





