by pup55 » Fri 11 Jul 2008, 22:02:38
$this->bbcode_second_pass_quote('', 'H')ow to Contact Us
Coalition to Stop Oil Speculation Now
c/o Air Transport Association (ATA) of America, Inc.
1301 Pennsylvania Avenue, NW - Suite 1100
Washington, DC 20004-1707
An open letter to the Air Transport Association:
Dear ATA:
Let me get this straight:
Your customer service and ticketing people are inefficient and indifferent. Your baggage handling system is so bad no one that actually wants their stuff to arrive at the same time they do checks bags anymore. You seat me, a 1.75 million mile frequent flyer next to the noisiest, stinkiest babies on the flight. You cannot get a plane between two points in North America in the scheduled time. You are too cowardly to raise ticket prices, so you nickel and dime me with airport fees, surcharges, and extra charges for the most simple things. The restrooms are dirty. You gave me salmonella. I paid $100 more than the person that is sitting next to me on the same flight.
Yet, you expect me to write my incompetent congressperson to supposedly do away with oil speculation which supposedly is the cause of all of your problems? Guess what...Speculation is not the problem, the congress cannot and should not do anything about it, and no amount of whining on your part is going to help, because your business model is no longer viable in the current era.
Instead of spinning your wheels on this sort of activity, you should focus on the real problem: You won't change.
You have some headwinds, to be sure. Your unionized pilots and flight attendants are resisting you. You contracted to run 5 flights a day to places like Fargo, while you are trying to compete against the upstarts in the run between Dallas and Houston. Your fleets, purchased on borrowed money, are no longer appropriate for the type of flying you are doing. You paid your executives hundreds of millions of dollars during the 90's when you should have been making your operations efficient. These are the same management geniuses that completely ignored the issue of energy depletion, and as recently as a couple of years ago had no plans for fuel being at these levels, other than denying the problem and wishing upon a falling star.
I'd like to think you have a chance to survive. After all, you had a glorious past, you have made air transportation in the US so cheap that everyone can afford it. I gotta say, though, that it is looking bad. You should start making other plans for the future.
Write if you can.
pup55