by EnergySpin » Mon 08 Aug 2005, 15:14:25
Quick link ... so people can digest the link. The Schumacher Society published a book called "Gaian Democracies - Redefining Globalisation and People-power". The book was reviewed by the people at FEASTA. From the book review (which can be read
here)
I isolated the following excerpt:
Excerpt A
$this->bbcode_second_pass_quote('', 'A')ccording to the authors, 'tame' problems are those that arise from linear systems, have definable outcomes and can be conclusively 'solved'. Examples of tame problems include getting rid of a computer virus, or putting a man on the moon - you know what to do and know when you've done it (pp.40-41). 'Hard systems' thinking and approaches - those drawing on engineering, technology and mechanics - are suited to such problems.
'Wicked' problems are of a different order and kind altogether. They are non-linear, have no definitive 'solution', or 'right' answer, are dynamic and change over time and as a result of intervention. They cannot be defined clearly and "The problem-solving process ends when you run out of time, money, energy or some other resources - not when some perfect solution emerges" (p.42). The vast majority of the problems we face in the 21st century are 'wicked' problems which require 'soft' rather than 'hard' systems solutions and methodologies.
Now, a number of important conclusions follow from this (on the face of it) simple four-fold model - soft/hard systems thinking and wicked/tame problems. The first is that applying hard systems thinking to wicked problems will not only not work (and therefore be a waste of resources and time), but will in all likelihood only serve to exacerbate the existing problem and/or create new wicked problems. In short, applying a technocratic 'solution' to a 'wicked' or non-technocratic problem, or indeed approaching a complex, wicked problem using a 'problem-solving' (as opposed to a 'problem coping' approach or mentality) will fail. In relation to the natural world, the authors rightly point out that, "Natural systems cannot be controlled with hard systems thinking" (p.57). Yet this is the dominant approach we find in (western) societies and its institutions in science, economics and politics. Examples of this vary from 'technocratic' approaches to 'crime' - such as the installation of CCTV cameras or issuing of identity cards, to increasingly medical and pharmaceutical approaches to health (including, worryingly, mental health). What is even more disconcerting is that the dominant paradigm prescribes that the solution to the problems caused by technocratic and 'hard systems' thinking is...more hard-systems thinking and technocratic approaches! Like the fabled lance of the Greek mythical hero Achilles, technology and hard-systems thinking are held to be able to 'heal' the wounds they themselves have caused.
The dominant 'worldview' or 'paradigm' for dealing with problems in modern societies seeks clear, definite 'solutions' rather than seeing a lot of the problems we face (especially ecological ones) as problems we cannot 'solve' or get rid of (due to their intrinsic complexity, interrelatedness and 'fuzzy' boundaries), but as ones for which we need to develop 'coping mechanisms'. That is, we need soft-systems methodologies to cope and learn to live with 'wicked' problems and minimise their negative impact on human interests and well-being.
Are people here comfortable with the idea that a "techno-fix" roughly correspodns to a hard-solution to a wicked problem?
I would say that I tend to agree in general terms with his conceptualization. I do not agree with another position that the authors adopted i.e.
Excerpt B$this->bbcode_second_pass_quote('', 'T')his raises a second important point - 'hard' systems thinking is closely associated with an elite, top-down, 'expert' based form of thinking and acting, It is generally non-democratic, whereas a soft-systems approach is implicitly democratic, amenable to bottom-up and participatory involvement of all those with an interest in the problem, not just those who have 'expert' knowledge. Wicked problems do not typically require 'expert' knowledge, but rather require knowledge gained from experience, an ability to learn from and with others and to be open to new ideas. And since knowledge is power (especially in our increasingly knowledge-based society), if the knowledge, wisdom and experience we need to deal with wicked problems is not the preserve of an élite, expert minority (which is not the say we do not need such hard-systems experts), then it follows that 'people knowledge' (or vernacular learning and knowing) is what we most need to deal with the vast majority of the problems we face. Democratic systems rather than non-democratic ones are more likely to be successful in dealing with the problems we face. This is where 'Gaian democracies' come in. As the authors rightly suggest, "the global-scale issues now facing the whole of humanity are all 'wicked' problems, calling for governments to tackle them through soft-systems approaches"
(I am using the book review because it summarizes the general ideas and I have not had time YET to read the actual book).
My impression is that when the term "techno-fix" is used people tend to confound ideas in exceprt A and excerpt B. However before we start the conversation about techno-fixes is everyone here in agreement that technofixes (generally) correspond to "hard" solutions in "wicked" problems?
If we do ... then we can proceed further down the debate.