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the eCONomy

Discussions about the economic and financial ramifications of PEAK OIL

Re: the eCONomy

Unread postby pedalling_faster » Sun 14 Dec 2008, 17:19:35

here's a link to a few hundred other people's description of their experiences with the eCONomy.

Injury Reports filed with the FDA

i distinguish between fraud that costs people their money & fraud that costs people their health or their lives.

admittedly, there's a connection between the 2, where losing half your savings is super-stressful, even for wealthy folks.

people make fun of Lyndon LaRouche, i think partially because they don't hear anything good about him by the US media. i greatly respect the history editor, Anton Chaitkin, for LaRouche's magazine, "EIR". He is the co-author of "George Bush, the Un-Authorized Biography", online at
http://www.tarpley.net/bushb.htm

HOWEVER, i gave them my address, talking on the phone one of their employees offered to send me some copies of EIR. i read them, and got the impression that in term of policy, LaRouche is a lot like FDR, he advocates spending money on public infrastructure e.g. railroads.

then they sent me a bill, for maybe $60. when i dug further, i got the impression that LaRouche went to jail for something related for aggressive billing of elderly customers (sent there by Reagan-Bush or Bush41). i'm still not sure if it was a political witch-hunt, or if they were doing something wrong, e.g. sending magazine to old people and then billing them & scaring them into paying.

i feel like the general integrity of the business world has changed a lot since i got out of college in 1979. then it was drilled into our heads, at my first corporate job, "the customer was always right".

it's much different these days. it's not healthy for me to dwell on. I do feel like ethics in American business have deteriorated a LOT during the last 29 years, and that's it's become a lot more, "the customer is someone you steal from if you can get away with it".

as American corporations become more & more desperate as we go into Peak Oil, i think it's wise to dis-engage as much as possible from them.
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Re: the eCONomy

Unread postby Snowrunner » Sun 14 Dec 2008, 17:26:52

$this->bbcode_second_pass_quote('uNkNowN ElEmEnt', 'I'), however, do know how to replace brakes and rotors... I just can't bleed brake lines by myself and from now on I will not believe anyone who won't show me exactly why on my car that something needs to be done.


I always found it funny how people reacted when I did the small maintenance tasks myself (e.g. swap spark plugs, drain the oil etc.), they could not understand why I did that. It took me the first time ~an hour to do the plugs because the car was a bit different than my previous one (and there were more screws to losen) but seriously. The shop wanted something like $150 in labour alone plus the cost for the plugs.

Retarded, we really got away from even doing the most simple things ourselves.

Now I don't have a car anymore, I ride my bike instead, most of the time I do my own maintenance on it though I had it taken in the other day to have it completely taken apart, mainly because I don't have the space to set up a stand and do it myself, but I do know how to do it....

I think part of this is these days because of the idea that physical labour of any kind is "below people". I remember years ago the sister of my then girlfriend ask me what I was doing for a living and I said: "Something with computers" and her reaction was: "Well thank god, her last b/f was a car mechanic.".
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Re: the eCONomy

Unread postby patience » Sun 14 Dec 2008, 17:30:29

A couple years ago we decided we wanted a sunroom/greenhouse added to the south end of our home. I called a local contractor and had him pour a slab for it. Good job, and reasonable at $1,200 including the footers. I had drawn plans, laid brick pillars, made trusses, and had the thing weather tight the first summer. I paid a roofer I know to shingle the roof, but besides that and the slab, I did it all. When the siding was on, I had spent $5,400 for all the materials and labor for the room addition, 8 ft. x 22 ft. outside measurement. The brick matches our home, and it all llooks original. A local general contractor said it would have cost about $12,000 for him to do it all.

Then I saw a commercial for America's Windows! They said CALL NOW! SAVE BIG! TODAY ONLY! If you call in the next 30 minutes, you get another 10% off, or something. So, for fun, I called. An 8 ft. x 20 ft. sunroom, made of light aluminum extrusions and slide-in panels would have cost me about $7,500, not counting the slab. The slab she estimated at $2,500, but said that was minimum, depending on conditions. It took me quite a while to get across to the sales gal that NO, I don't want one, I was just asking the price. NO, I already have one, I just wanted to see how exorbitant your prices were! Heavy duty high pressure sales here.

So. A contractor would do it for $12K, I did it for $5,400 for the bricks-and-mortar high quality version. The shysters wanted $10K+ for a tin-can job. (Erection in ONE DAY! USE YOUR NEW SUNROOM TOMORROW!) I guess somebody has to pay for their storefronts, the pretty girls on their commercials, and the sales staff. But, that will NOT BE ME. I think they are outlaws.

edit: Today, a friend and I finally hung the drywall on the ceiling of this room. Yes, I have diddled around at it for 2 years, maybe a weekend every month or so, but, no strain, no pain, and I saved over $6,000.
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Re: the eCONomy

Unread postby Sixstrings » Sun 14 Dec 2008, 17:40:17

The only comment I have is that when dealing with salespeople, if you know you're going to say no then just say it early on. Spare them having to go through their whole song and dance when you know you're not going to buy anyway.

Take charge of the purchasing process -- be an assertive customer. Salespeople will appreciate this attitude more than having their time wasted. Trust me, they really don't just want to talk to you and be nice, they are there to get as much money out of you as possible. So if you can't be talked into something, be kind and save them the trouble. :)

As a former salesman, I know there are industries where the counter help makes nothing if I don't buy extras. That's why I always tip car rental agents. No, I don't need their insurance, but they deserve more than the minimum wage they are making if I don't buy extras. This is good advice for everyone by the way.. give them the tip *before* they pick out the keys. You'll always get either the best car in the class you reserved, or you'll get an upgrade.
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Re: the eCONomy

Unread postby threadbear » Sun 14 Dec 2008, 17:45:56

On the other hand, when shopping for clothes, similar items can be purchased in the men's department for a fraction of the cost.
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Re: the eCONomy

Unread postby MarkJ » Sun 14 Dec 2008, 18:02:11

$this->bbcode_second_pass_quote('vision-master', '')$this->bbcode_second_pass_quote('', 'F')rom my experience in the HVAC/R and automotive repair industries, I have tons of horror stories about pushy salesmen, bait and switch promotions, poor service and people charging for unnecessary installations, unnecessary parts and/or charging for parts not replaced & services not performed. People often fall for bait and switch free inspection, free extras type promotions.


Customer:
My A/C unit dosen't work, maybe I need some freon!

Service guy:
Nope, the condensing unit is shot and will have to be replaced. We can do that for $1,500

The REAL problem:
The coil was plugged up with leaves. 5 min with the garden hose and it's fixed!:razz:



Just gave a second opinion on a boiler last week. The customer's service guy said the boiler "was shot" and for $6,500 he'd install a new one the next day. Their existing boiler was only 6 years old and had nothing wrong with it other than the fact it hadn't been serviced properly. Had the guy got the job, he would made over 3 grand for a day's work, plus he'd aquire a newer boiler and parts that he'd likely sell to someone else. Luckily the senior customer's son called us for a second opinion. To add insult to injury, the boiler they quoted was an inefficient design and was grossly oversized for the heat loss of the home.

Often you'll see service techs replace more than a few components at the same time, tell customer parts are special order, obsolete or not normally stocked parts so they can charge for running for parts or a second service call.

Sometimes service techs make a lot of money due to their incompetence since they're "parts replacing troubleshooters" Due to their lack of troubleshooting skills, they tend to replace many unnecessary parts and get a lot of call-backs that they charge for as well. To cover their arse, they'll often install additional parts so that the callback will be blamed on additional failed parts.
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Re: the eCONomy

Unread postby vision-master » Sun 14 Dec 2008, 18:24:54

$this->bbcode_second_pass_quote('MarkJ', '')$this->bbcode_second_pass_quote('vision-master', '')$this->bbcode_second_pass_quote('', 'F')rom my experience in the HVAC/R and automotive repair industries, I have tons of horror stories about pushy salesmen, bait and switch promotions, poor service and people charging for unnecessary installations, unnecessary parts and/or charging for parts not replaced & services not performed. People often fall for bait and switch free inspection, free extras type promotions.


Customer:
My A/C unit dosen't work, maybe I need some freon!

Service guy:
Nope, the condensing unit is shot and will have to be replaced. We can do that for $1,500

The REAL problem:
The coil was plugged up with leaves. 5 min with the garden hose and it's fixed!:razz:



Just gave a second opinion on a boiler last week. The customer's service guy said the boiler "was shot" and for $6,500 he'd install a new one the next day. Their existing boiler was only 6 years old and had nothing wrong with it other than the fact it hadn't been serviced properly. Had the guy got the job, he would made over 3 grand for a day's work, plus he'd aquire a newer boiler and parts that he'd likely sell to someone else. Luckily the senior customer's son called us for a second opinion. To add insult to injury, the boiler they quoted was an inefficient design and was grossly oversized for the heat loss of the home.

Often you'll see service techs replace more than a few components at the same time, tell customer parts are special order, obsolete or not normally stocked parts so they can charge for running for parts or a second service call.

Sometimes service techs make a lot of money due to their incompetence since they're "parts replacing troubleshooters" Due to their lack of troubleshooting skills, they tend to replace many unnecessary parts and get a lot of call-backs that they charge for as well. To cover their arse, they'll often install additional parts so that the callback will be blamed on additional failed parts.


Large HVAC companies will do the same to their commerical customers. I worked as an building operator for one of these contractors. All the air handling units would shut down on morning startup on freeze stat. The experts " gave the customer a bid of $100,000 to fix the problem. Every unit just had an incorrect pneumatic control in it's system. When I explained this to the bosses, they couldn't believe it. I could have fixed the prblem with about $500 in parts and a pliers. The building ran in occupied status 24/7. :razz:
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Re: the eCONomy

Unread postby drgoodword » Mon 15 Dec 2008, 01:30:01

CTV, a Canadian TV station, has an investigative show called "W-Five." Their report a few years ago on the auto repair business is quite eye-opeing. Here's a link (text report plus vid clips).
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Re: the eCONomy

Unread postby Aaron » Mon 15 Dec 2008, 10:03:56

$this->bbcode_second_pass_quote('cube', '')$this->bbcode_second_pass_quote('smallpoxgirl', '.')..
So what I'm wondering. How much of our economy is comprised of con artists selling us crap we don't need?
...
I had a friend who was addicted to ebay.com
He was selling a set of golf clubs and he asked me to login and place a bid on the auction to push the price up.
Sure enough the current bidders took the bait.
They decide to outbid me and now they are paying more for the same product.
My friend explained to me with wry grin, "It's psychological manipulation."

Does that count as a CON-job? :wink:


Sure it is... and it's also a violation of eBay's contract with the seller.

I'm pretty sure I would not admit doing this in a public forum.

This bait n switch mentality is what you get after decades of churning out MBA's with no sense of moral character.

caveat emptor
The problem is, of course, that not only is economics bankrupt, but it has always been nothing more than politics in disguise... economics is a form of brain damage.

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Re: the eCONomy

Unread postby Roy » Mon 15 Dec 2008, 12:13:56

SPG,

What you may not realize is that most automotive service advisers are paid commission. A percentage of the gross bill or perhaps certain spiffs on certain types of work that are low-effort/high-profit.... like brake jobs.

I've known guys at Jiffy Lube and at major brand dealerships.

Their stories, while humorous, are quite informative. They would tell me how they conned this individual or that into a "transmission service", "ac service (like VMs story)", new air filter, fuel filter, whatever.

The guy was just doing to you what he does to everyone who walks through the door.

Sadly, most folks will just start paying, rather than thinking rationally when it comes to their cars.
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Re: the eCONomy

Unread postby Byron100 » Mon 15 Dec 2008, 12:33:31

This is exactly why I would love to live in a commission-free world. I haven't bought a new piece of furniture (except at IKEA in 2005) in about 20 years, as I just cannot tolerate having to say NO to sales people. What makes it even worse, is that even when you do say no, they keep hassling you without mercy - gosh, that just makes me wanna strangle someone...LOL. What part of **NO** do these people don't understand?

I say we just bump the min wage to a high level, like $12 an hour, and just do away with commissions altogether. If a biz cannot survive without pushy salespeople, then they don't deserve to exist in the first place.

Dang, I really do hate the society I live in sometimes - capitalism really does suck to beat the band... :evil:
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Re: the eCONomy

Unread postby Ludi » Mon 15 Dec 2008, 13:12:29

I rarely buy anything new, so I don't interact with salespeople of that kind very often (like, once a decade?), so I've missed out on all this wheeling and dealing! You all live in a very different, consumerific world, it seems to me.....
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Re: the eCONomy

Unread postby cube » Mon 15 Dec 2008, 14:42:26

$this->bbcode_second_pass_quote('threadbear', 'O')n the other hand, when shopping for clothes, similar items can be purchased in the men's department for a fraction of the cost.
That's because all the cross-dressers also buy women's clothes and push up the price. :wink:
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Re: the eCONomy

Unread postby cube » Mon 15 Dec 2008, 14:53:39

$this->bbcode_second_pass_quote('smallpoxgirl', '')$this->bbcode_second_pass_quote('cube', 'D')oes that count as a CON-job? :wink:


Sure. The whole ebay manipulation thing is kinda interesting. The more difficult it is to value an item, the more susceptible they are to that sort of manipulation. Long before there was EBay, stock market manipulators ran the same game. They'd buy a stock with one broker and sell it with another at the same time. People would say "Ohh! Interest in this stock is picking up." and they'd start to buy it and it would rally.
Have you read the book "Reminiscences of a Stock Operator".
It was originally published in 1923 but ohhh wow the hard lessons learned are equally valid now just like it was back in the days.
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Re: the eCONomy

Unread postby perdition79 » Mon 15 Dec 2008, 23:56:08

$this->bbcode_second_pass_quote('Sixstrings', 'A')s a former salesman, I know there are industries where the counter help makes nothing if I don't buy extras. That's why I always tip car rental agents. No, I don't need their insurance, but they deserve more than the minimum wage they are making if I don't buy extras. This is good advice for everyone by the way.. give them the tip *before* they pick out the keys. You'll always get either the best car in the class you reserved, or you'll get an upgrade.


That's a moral judgement, marinated in three generations of entitlement. Nobody "deserves" anything. The idea that a person should be allowed to exist on merchandise mark-ups is sickening. Commissioned salespeople live upon whatever vig they can squeeze from the marks unfortunate enough to wander onto their sales floor.

I particularly despise car salesmen. I bought my last 3 cars by consulting as many fleet managers as possible, and spent a week getting the price as low as possible, just to keep as much of my money as possible from becoming commission.

I'd rather order direct from corporations than deal with those on the grift.
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Re: the eCONomy

Unread postby smallpoxgirl » Mon 15 Dec 2008, 23:58:48

$this->bbcode_second_pass_quote('cube', 'H')ave you read the book "Reminiscences of a Stock Operator".
It was originally published in 1923 but ohhh wow the hard lessons learned are equally valid now just like it was back in the days.


Yeah. A few months ago. Awesome book.
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Of a thousand burning bridges
Sifting through the ashes every day
What we thought would never end
Now is nothing more than a memory
The way things were before
I lost my way" - OCMS
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Re: the eCONomy

Unread postby cube » Tue 16 Dec 2008, 01:43:07

$this->bbcode_second_pass_quote('perdition79', '.')..

I'd rather order direct from corporations than deal with those on the grift.
Speaking of cars, I was watching a video about psychological manipulation but more specifically how corporation get *you* to buy their product.

For example in the early days of the automobile,
a car's utility was advertised. They would say things like, "Look how useful this thing can be. It makes a convenient form of transportation and you can load heavy goods in it too!"
The auto executives wanted to increase their sales so they hired a psychologist.

The brain shrink basically told the auto executives, "Your advertising is wrong. Do not tell your customers they *need* this because it is useful. Tell them they *want* this because it will make them happy."
Furthermore try to associate a car with a male's "manhood".
The auto executives were confused, "What the hell does a car have to do with a man's private parts?"

The answer of course is *IT MAKES NO SENSE AT ALL* but it works......sinister huh? :twisted:
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Re: the eCONomy

Unread postby MarkJ » Tue 16 Dec 2008, 09:17:25

It's certainly not hard to find numerous legitimate problems with vehicles, homes, commercial buildings, plumbing, heating, cooling, electrical systems etc.

Bonuses for selling parts, labor, services, service contracts, upgrades, new installations, high interest financing and extended warranties often makes the service tech look harder for potential problems, or push additional services.

When a customer's vehicle, heating system, hot water system or cooling system isn't working, they often just want it fixed ASAP regardless of moderate price differentials between professional service outfits. Often the service outfit that gets the job is the one that can do it immediately.
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Re: the eCONomy

Unread postby IslandCrow » Tue 16 Dec 2008, 10:06:12

Sometimes I end up arguing the other way...that the shop is not charging a high enough price! Actually I would only do this if I think that this is really the case, such as when the local flower shop would buy some trees/berry bushes for me, bring it 80 km and deliver it to my house and not charge me anything for the service. Maybe I am a little more than mad :) , but I do want the local businesses to make a reasonable living.
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Re: the eCONomy

Unread postby smallpoxgirl » Tue 16 Dec 2008, 10:19:41

Maybe I should move to Finland. Would I have to eat lutefisk?
"We were standing on the edges
Of a thousand burning bridges
Sifting through the ashes every day
What we thought would never end
Now is nothing more than a memory
The way things were before
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