Gas Station Workers Face Angry Customers

It’s a scene gas station workers say is becoming increasingly common and frightening: Customers angry over gas prices nearing $3 a gallon storm in and decide to take it out on the employees.

“They just yell and scream,” said Selam Berhe, assistant manager at a Dallas Tetco station. “They think it’s only us that are high-priced.”
Hutton, who has done extensive research on consumer decision-making and energy usage information, said there’s also a sense of entitlement among consumers today. “In some respects, that makes it a whole lot more anxious or anxiety-producing,” he said.

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