Duke Energy cutting off service more often this year

CHARLOTTE, N.C.


The newspaper reported Friday that Duke disconnected 14 percent more North Carolina customers in the first four months of the year, compared with the same period in 2007. That’s an average of more than 500 disconnections every working day among the company’s 1.8 million customers.

Duke’s Andy Thompson says the utility tries to work with customers to set up payments to allow customers to catch up. State law allows utilities to shut off service after three months of missed payments.

WRAL